FAQ's

1. What products does Zahiya Jewellery offer?

Zahiya offers a wide range of stylish jewellery including earrings, rings, necklaces, bangles, anklets, bracelets, jewellery sets, nose pins, men’s jewellery, watches, gift packs, best-selling items, and new arrivals.


2. Do you deliver all over Pakistan?

Yes, Zahiya delivers all across Pakistan, including major cities and remote areas, through reliable courier services.


3. What are the delivery charges?

Delivery charges are Rs. 149 nationwide.
Free delivery on orders above Rs. 1,500.


4. How long does delivery take?

Orders are usually delivered within 2–5 working days, depending on your location.


5. How can I place an order?

You can place an order directly through our website. If you need assistance, feel free to contact us via WhatsApp or call at 0325-7884241.


6. What payment methods do you accept?

We currently offer Cash on Delivery (COD) for customers across Pakistan.


7. Is your jewellery suitable for gifting?

Yes! Our Gift Packs and jewellery collections are perfect for birthdays, anniversaries, weddings, and special occasions.


8. Will the jewellery look the same as shown in pictures?

Yes. We ensure that all product images represent the actual product. Minor variations may occur due to lighting or screen differences.


9. How can I contact customer support?

You can reach us anytime through:
📞 Phone / WhatsApp: 0325-7884241
📧 Email: hello@zahiyajewellery.com

Our support team is always happy to help.


10. Are your products suitable for daily wear?

Many of our designs are crafted for both daily wear and special occasions. Product descriptions will guide you on best usage.